Wholesale Policies
We appreciate your interest in becoming a wholesale partner with Vivisha. You will find below all the terms and conditions related to our wholesale program. Please read them before you place an order.
WHO CAN APPLY
To qualify for a wholesale account, you must:
Operate a physical retail store (with or without an online presence), or
Be an online-only business with an established audience or customer base
Selling on third-party marketplaces such as Etsy, eBay, Amazon, or similar platforms is strictly prohibited.
Personal use of wholesale purchases is also not allowed.
APPLICATION & APPROVAL PROCESS
All wholesale applications are thoroughly reviewed. We reserve the right to:
Applications which are not in line with our brand will be denied.
Approved orders can be cancelled at any time if we decide that there is a violation of the terms.
We aim to ensure that all our resellers align with the values and standards the Vivisha brand.
PRICING
All prices are listed in USD
Wholesale pricing is available only to approved retailers intending to resell products either in-store or online
No promotional or volume orders from general customers can qualify for wholesale pricing.
If you want a quote or need to talk bout large quantity discounts, please get in touch with me directly.
ADDITIONAL DISCOUNTS
Our wholesale pricing already reflects significant savings. Additional discounts are not available unless:
A special promotional event is announced
A large-volume order is discussed and approved under a custom contract
Any order placed using unauthorized discount codes will be canceled.
INVOICING & PAYMENT TERMS
Invoices are available upon request and issued in USD.
All wholesale orders must be paid in full before shipment
We do not offer net terms at this time
SHIPPING INFORMATION
All items are shipped from our warehouse .
Retailers are responsible for any applicable import duties or taxes.
Free shipping is available for all qualifying wholesale orders placed on our website.
FULFILLMENT TIME
Once payment is received:
Orders are typically fulfilled within 1–2 business days
You will be notified of any delays in advance
BULK & B2B SALES
Vivisha provides support to bulk orders for B2B partners and wholesale distributors. Contact us to make custom arrangements or long-term supply agreements.
If you have placed an order through a third-party partner such as Joweba, please follow their specific return process and contact their support for further steps.
DAMAGED ITEMS
We carefully inspect every product before shipping. However, if you receive a damaged or defective item:
Please inspect your shipment upon arrival
Report any issues within 5 days of delivery
Email us with details and photos so we can resolve the issue promptly.
CONTACT US
For wholesale inquiries or support, we’re available 24/7:
📱 Phone: +1 (773)424-2910
✉ Email: Contact@vivisha.com
📍 Address: 4441 W Kinzie St, Chicago, IL 60624, United States